Refund Policy

We want you to be 100% happy with GoLead. If not, we've got you covered.

Last updated: March 9, 2026

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14-Day Money-Back Guarantee

If you're not completely satisfied with GoLead within the first 14 days of your subscription, we will issue a full refund — no questions asked.

1. Eligibility

To be eligible for a refund:

  • Your refund request must be made within 14 days of your subscription purchase date
  • The request must be made by the account owner or authorized representative
  • This applies to both new subscriptions and renewals

2. How to Request a Refund

Requesting a refund is simple:

3. Refund Processing

  • Refunds are processed within 5-7 business days of approval
  • The refund will be credited to the original payment method
  • You will receive a confirmation message once the refund is processed

4. After 14 Days

After the 14-day guarantee period, refunds are not available for the current subscription period. However:

  • You can cancel your subscription at any time to prevent future charges
  • Your account will remain active until the end of your paid period
  • You can export all your data before your subscription ends

5. Additional Staff Refunds

If you add additional staff members (₹200/year per person):

  • Additional staff charges are refundable within 14 days of being added
  • Prorated refunds may be available for staff removed after 14 days — contact us

6. No Partial Refunds

We do not offer partial refunds for unused portions of your subscription after the 14-day guarantee period. We encourage you to make full use of your subscription period.

7. Contact Us

If you have any questions about our refund policy:

Need help? Chat with us!